PIN PAD DEVICE: IS YOUR MERCHANT SERVICE COMPANY TAKING ADVANTAGE OF YOU?

In the past few months I have meet merchants that have showed me letters and other notices where their current merchant service provider has informed them that they have to “upgrade” their pin pads, because of a mandate of the “Payment Card Industry Security Council” and the requirement date of July 1, 2010. Of course you must go thru the provider, because the pin pad is security encrypted based on the processing company of that particular provider. All of this ok, except the cost to “upgrade” is a bit high. One company is charging an extra $25.00 per month if the merchant does not call in and obtain the new PIN Pad Device by February 1, 2010.

While it is true there is a deadline of July 1, 2010, Visa/MC will not assess any fees until July 2012. In my opinion, these companies are using this as another excuse to extract more money from their customers, the merchants. It seems to me most companies see their merchants as an ATM Machine. If you of tried of this kind of treatment and lack of respect, please give me a call to experience a better service.
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Please contact us at [email protected] or call 727-916-7294
www.tampabaymerchantservice.com